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Terms and Conditions


1. Scope
2. Offers and Service Descriptions
3. Order Process and Contract Conclusion
4. Prices and Shipping Costs
5. Delivery, Product Availability
6. Payment Methods
7. Retention of Title
8. Warranty for Defects and Guarantees
9. Liability
10. Storage of the Contract Text
11. Final Provisions

1. Scope

1.1. These General Terms and Conditions apply exclusively to the business relationship between boostech GmbH, Hallstattstrasse 16, 72766 Reutlingen (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") in their version valid at the time of the order.
1.2. You can reach our customer service for questions, complaints, and claims during our office hours (Monday – Thursday 8:00 – 9:00, 9:30 – 12:00, 13:00 – 16:00, and Friday 8:00 – 9:00, 9:30 – 13:00) at the phone number +49 7127/5600090 or via email at info@boostech.de.
1.3. A consumer, as referred to in these GTC, is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).
1.4. Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity.
1.5. Definition of Working Days: Wherever these Terms and Conditions refer to “working days”, this shall exclusively mean Monday to Friday. Saturdays, Sundays and public holidays shall not be considered working days.


Additional Provisions for Entrepreneurs (B2B Customers)

The following provisions apply in addition to the above Terms and Conditions if the customer is an entrepreneur within the meaning of § 14 BGB. In case of any conflict between consumer and entrepreneur terms, this section shall prevail for business transactions.

  • No Right of Withdrawal: Entrepreneurs do not have a statutory right of withdrawal. The right of withdrawal under § 355 BGB applies exclusively to consumers.
  • Warranty (Defects Liability): Liability for defects is governed by section 8.5 of these Terms and Conditions. No additional warranty is granted. Obvious defects must be reported in writing without delay, at the latest within 7 days after receipt of the goods; otherwise, the goods shall be deemed approved (§ 377 HGB).
  • Limitation of Liability: In the case of slightly negligent breaches of duty, boostech GmbH’s liability is limited to the typical, foreseeable damage under the contract. Liability for lost profit, indirect or consequential damages is excluded, unless caused intentionally or by gross negligence. Liability under the German Product Liability Act remains unaffected.
  • Transfer of Risk: The risk of accidental loss or deterioration of the goods passes to the entrepreneur as soon as the goods are handed over to the carrier or freight forwarder.
  • Prices and VAT: All prices are stated as net prices plus the applicable statutory value-added tax (VAT), unless otherwise stated.
  • Place of Performance and Jurisdiction: The place of performance and exclusive place of jurisdiction for all disputes arising from this contract is the registered office of boostech GmbH, provided that the customer is a merchant, a legal entity under public law, or a special fund under public law.

These additional B2B provisions take precedence insofar as they differ from the consumer provisions. In all other respects, the foregoing Terms and Conditions apply accordingly.

2. Offers and Service Descriptions
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. Service descriptions in catalogs as well as on the seller's websites do not have the character of an assurance or guarantee.
All offers are valid "while stocks last," unless stated otherwise for the products. Errors are reserved.

3. Order Process and Contract Conclusion
3.1. The customer can select products from the seller's assortment non-bindingly and collect them in a so-called shopping cart using the "Add to cart" button. The product selection can be changed within the shopping cart, e.g., deleted. The customer can then proceed to complete the order process within the shopping cart by clicking the "Proceed to checkout" button.
3.2. By clicking the "Place order" button, the customer makes a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time, or cancel the order process entirely using the browser function "back" to return to the shopping cart. Required information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by email, in which the customer's order is listed again, and which the customer can print out using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the seller has received the customer's order and does not constitute acceptance of the application. The purchase contract is only concluded when the seller sends or hands over the ordered product to the customer within 14 days or confirms the dispatch to the customer within 14 days.
3.4. If the seller offers payment in advance, the contract is concluded subject to the condition of providing the bank details and payment request. If the payment is not received by the seller despite being due and after a new request within a period of 10 calendar days after sending the order confirmation, the seller may withdraw from the contract, resulting in the order becoming void and the seller being released from any obligation to deliver. In this case, the order is considered completed without further consequences for both parties. Reservation of the article in the case of payment in advance is therefore made for a maximum of 10 calendar days.

4. Prices and Shipping Costs
4.1. All prices stated on the seller's website include the applicable statutory value-added tax.
4.2. In addition to the stated prices, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information page and during the order process.

5. Delivery, Product Availability
5.1. If payment in advance has been agreed, delivery will take place after receipt of the invoice amount.
5.2. Should the delivery of the goods fail despite three delivery attempts due to the fault of the buyer, the seller may withdraw from the contract. Any payments made will be refunded to the customer without delay.
5.3. If the ordered product is not available because the seller, through no fault of his own, is not supplied with this product by his supplier, the seller may withdraw from the contract. In this case, the seller will inform the customer without delay and, if applicable, suggest the delivery of a comparable product. If no comparable product is available or the customer does not wish for a comparable product, the seller will, if applicable, refund any consideration already paid without delay.
5.4. Customers will be informed of delivery times and delivery restrictions (e.g., limitation of deliveries to certain countries) on a separate information page or within the respective product description.
5.6. Sales contracts can be revoked by the seller at any time before delivery without specifying reasons.
To revoke a contract, it is sufficient to cancel the order, and the buyer will be informed about the cancellation. Should the buyer pay in advance via bank transfer or PayPal, the amount paid will naturally be refunded.
5.7. Any stated delivery times refer to working days (Monday to Friday). Saturdays, Sundays and public holidays are not taken into account when calculating delivery times.

6. Payment Methods
6.1. The customer can choose from the available payment methods during and before completing the order process. Customers will be informed about the available payment methods on a separate information page.
6.2. If payment by invoice is possible, the payment must be made within 30 days after receipt of the goods and the invoice. In all other cases, payment must be made in advance without deduction.
6.3. If third parties are commissioned with payment processing, e.g., PayPal, their general terms and conditions apply.
6.4. If the due date for payment is determined by the calendar, the customer will be in default by missing the deadline. In this case, the customer must pay statutory default interest.
6.5. The customer's obligation to pay default interest does not exclude the assertion of further damages caused by default by the seller.
6.6. The customer is only entitled to offset if his counterclaims are legally established or recognized by the seller. The customer may only exercise a right of retention if the claims arise from the same contractual relationship.

7. Retention of Title
Until full payment has been made, the delivered goods remain the property of the seller.

9. Liability
9.1. The following exclusions and limitations of liability apply to the seller's liability for damages, notwithstanding the other statutory conditions for claims.
9.2. The seller is liable without limitation insofar as the cause of the damage is based on intent or gross negligence.
9.3. Furthermore, the seller is liable for the slightly negligent breach of essential duties whose violation jeopardizes the achievement of the contractual purpose, or for the violation of duties whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach of duties other than those mentioned in the preceding sentences.
9.4. The above limitations of liability do not apply in the case of injury to life, body, or health, for a defect after taking over a guarantee for the quality of the product, and in the case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
9.5. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives, and agents.

10. Storage of the Contract Text
10.1. The customer can print out the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2. The seller will also send the customer an order confirmation with all order data to the email address provided by him. With the order confirmation, at the latest upon delivery of the goods, the customer will also receive a copy of the GTC along with the cancellation policy and information on shipping costs and delivery and payment conditions. If you have registered in our shop, you can view your placed orders in your profile area. In addition, we store the contract text, but do not make it accessible on the internet.

11. Final Provisions
11.1. The place of jurisdiction and fulfillment is the seller's registered office if the customer is a merchant, a legal entity under public law, or a special fund under public law.
11.2. The contract language is German.